01. Acceptance & Eligibility

By accessing or using WillSafe, you agree to these Terms & Conditions and any applicable policies or guidelines referenced within them.

If you do not agree with these terms, please do not use the platform or submit requests through it.

WillSafe is intended for users who are legally capable of entering into agreements under applicable law. Where a particular service, experience, venue or opportunity has additional age or eligibility requirements, those requirements may also apply.

02. About WillSafe

WillSafe is a curated discovery and access platform focused on exceptional places, experiences, services and opportunities across Nigeria.

Through the platform, WillSafe may publish editorial content, curate businesses and offerings, introduce users to selected partners, facilitate enquiries, assist with arrangements, or provide access to selected opportunities.

03. Curated Listings & Third-Party Providers

WillSafe seeks to feature businesses, services and opportunities that are relevant to its standards and audience. Inclusion on WillSafe does not constitute a permanent endorsement, guarantee or certification of a third-party provider.

Third-party providers remain responsible for the services, products, facilities, pricing, availability, representations and obligations associated with their offerings.

Where you engage directly with a third-party provider, your relationship with that provider may be governed by the provider’s own terms, policies and conditions.

04. Bookings, Enquiries & Arrangements

Certain WillSafe pages may allow you to make an enquiry, request access, submit a booking request or be connected with a partner.

A request submitted through WillSafe does not necessarily mean that a booking, reservation, purchase or arrangement has been confirmed.

Confirmation may depend on the availability, acceptance and applicable terms of the relevant third-party provider.

Where WillSafe facilitates an arrangement, the specific details communicated to you at the time of the arrangement may apply in addition to these Terms & Conditions.

05. Pricing & Payments

Prices, fees and charges may vary depending on the relevant service, provider, arrangement or opportunity.

Unless expressly stated otherwise, the price or payment terms applicable to a third-party offering are determined by the relevant provider.

Where WillSafe charges a separate service, access, facilitation or other fee, the applicable amount and payment terms will be communicated before payment is required.

Users are responsible for reviewing applicable pricing, cancellation conditions and other payment terms before completing a transaction.

06. Cancellations, Changes & Refunds

Cancellation, amendment and refund conditions may differ depending on the provider and the nature of the service or arrangement.

Where an offering is provided by a third party, the provider’s applicable cancellation and refund policy may apply.

Where WillSafe has separately communicated a cancellation or refund policy for a service or arrangement, that specific policy will apply to the extent stated.

Users should review the applicable terms before completing a booking, purchase or payment.

07. Accuracy of Information

WillSafe makes reasonable efforts to present useful and relevant information about featured places, services, experiences and opportunities.

However, information such as prices, availability, opening hours, facilities, schedules, locations and service details may change without notice.

Information supplied by third-party providers may also change or contain inaccuracies.

Where a decision depends on current availability, pricing or specific service conditions, users should confirm the relevant details before proceeding.

08. User Responsibilities

When using WillSafe, you agree to provide accurate information and use the platform lawfully and responsibly.

You must not:

• Use the platform for unlawful or fraudulent purposes.
• Submit false, misleading or impersonating information.
• Attempt to interfere with the operation or security of the platform.
• Gain or attempt to gain unauthorised access to systems or accounts.
• Use information obtained through WillSafe in a manner that violates applicable law or the rights of others.
• Misuse enquiries, booking processes, partner introductions or access arrangements.

09. Intellectual Property

Unless otherwise stated, content published by WillSafe, including its branding, logo, text, editorial materials, graphics, design, layout and other original materials, belongs to WillSafe or is used with appropriate permission.

You may access and use the content for personal and lawful purposes. You may not reproduce, modify, distribute, republish or commercially exploit WillSafe content without prior permission, except where permitted by applicable law.

Third-party trademarks, photographs, logos and other materials remain the property of their respective owners.

10. Editorial Content & Recommendations

WillSafe may publish articles, guides, reviews, features, recommendations and other editorial content through its Journal and other channels.

Such content is provided for general informational and discovery purposes. It should not be interpreted as a guarantee that a particular provider, product, property, investment, service or opportunity will meet a user’s individual expectations or objectives.

Users should conduct any additional checks they consider appropriate before making significant financial, travel, property or commercial decisions.

11. Third-Party Links & External Platforms

WillSafe may contain links or references to websites, booking platforms, social media pages and other services operated by third parties.

WillSafe does not control those external platforms and is not responsible for their content, availability, privacy practices, security or terms.

Your use of an external platform is subject to that platform’s own terms and policies.

12. Availability of the Platform

WillSafe aims to keep the platform available and useful, but continuous or uninterrupted availability cannot be guaranteed.

The platform may occasionally be unavailable because of maintenance, technical issues, hosting problems, security matters, updates or circumstances outside WillSafe’s reasonable control.

13. Limitation of Responsibility

To the extent permitted by applicable law, WillSafe is not responsible for losses arising from matters outside its reasonable control or from services provided independently by third parties.

This includes, where applicable, changes in availability, delays, cancellations, provider conduct, service quality, property conditions, event changes, inaccurate third-party information or other circumstances arising from an independent provider.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

14. Indemnity

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities or reasonable costs arising from your unlawful use of WillSafe, your violation of these Terms & Conditions, or your violation of the rights of another person or organisation.

15. Suspension or Termination

WillSafe may restrict, suspend or terminate access to the platform or particular features where reasonably necessary, including where there is a suspected breach of these Terms & Conditions, unlawful activity, misuse of the platform or a security concern.

WillSafe may also modify, suspend or discontinue parts of the platform where reasonably necessary for operational, technical or business reasons.

16. Privacy

Information collected through your use of WillSafe is handled in accordance with the WillSafe Privacy Policy.

By using the platform, you acknowledge that you have the opportunity to review the applicable privacy information governing the handling of your personal information.

17. Changes to These Terms

WillSafe may update these Terms & Conditions from time to time to reflect changes to the platform, services, business operations or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of WillSafe after an update may constitute acceptance of the revised terms to the extent permitted by applicable law.

18. Governing Law

These Terms & Conditions are governed by the applicable laws of the Federal Republic of Nigeria, subject to any mandatory legal provisions that may apply to a particular user or transaction.

Where a dispute arises, the parties should first seek to resolve the matter through good-faith communication before pursuing available legal remedies.

19. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, that provision shall be interpreted or limited to the extent necessary, and the remaining provisions shall continue to apply to the extent permitted by law.

20. Entire Agreement

These Terms & Conditions, together with any policies or additional terms expressly referenced by WillSafe, form the applicable agreement governing your use of the platform, subject to any specific terms communicated for an individual service or arrangement.